Executive Development Programme in Active Listening and Persuasion
-- ViewingNowThe Executive Development Programme in Active Listening and Persuasion is a certificate course designed to enhance communication skills critical for career advancement. This programme emphasizes the importance of active listening and persuasion in the workplace, fostering effective collaboration, conflict resolution, and leadership.
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GBP £ 140
GBP £ 202
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โข Introduction to Active Listening: Understanding the concept and importance of active listening in professional communication.
โข Key Elements of Active Listening: Exploring the components of active listening, such as paying attention, showing empathy, and providing feedback.
โข Barriers to Effective Listening: Identifying common obstacles to effective listening, such as distractions, assumptions, and biases.
โข Strategies for Improving Active Listening: Implementing practical techniques, such as paraphrasing, summarizing, and asking open-ended questions.
โข Active Listening and Emotional Intelligence: Connecting active listening with emotional intelligence and its impact on interpersonal relationships.
โข Introduction to Persuasion: Understanding the concept and principles of persuasion in a professional context.
โข Persuasion Techniques and Strategies: Exploring persuasion models, such as the ELM (Elaboration Likelihood Model) and the Rhetorical Triangle.
โข Ethics in Persuasion: Discussing the ethical considerations of persuasion, such as the difference between manipulation and influence.
โข Effective Communication and Persuasion: Integrating active listening and persuasion techniques for maximum impact in professional communication.
โข Practical Application of Active Listening and Persuasion: Applying the concepts and skills learned in real-world scenarios and role-playing exercises.
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