Executive Development Programme in Active Listening and Persuasion
-- viewing nowThe Executive Development Programme in Active Listening and Persuasion is a certificate course designed to enhance communication skills critical for career advancement. This programme emphasizes the importance of active listening and persuasion in the workplace, fostering effective collaboration, conflict resolution, and leadership.
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Course Details
• Introduction to Active Listening: Understanding the concept and importance of active listening in professional communication.
• Key Elements of Active Listening: Exploring the components of active listening, such as paying attention, showing empathy, and providing feedback.
• Barriers to Effective Listening: Identifying common obstacles to effective listening, such as distractions, assumptions, and biases.
• Strategies for Improving Active Listening: Implementing practical techniques, such as paraphrasing, summarizing, and asking open-ended questions.
• Active Listening and Emotional Intelligence: Connecting active listening with emotional intelligence and its impact on interpersonal relationships.
• Introduction to Persuasion: Understanding the concept and principles of persuasion in a professional context.
• Persuasion Techniques and Strategies: Exploring persuasion models, such as the ELM (Elaboration Likelihood Model) and the Rhetorical Triangle.
• Ethics in Persuasion: Discussing the ethical considerations of persuasion, such as the difference between manipulation and influence.
• Effective Communication and Persuasion: Integrating active listening and persuasion techniques for maximum impact in professional communication.
• Practical Application of Active Listening and Persuasion: Applying the concepts and skills learned in real-world scenarios and role-playing exercises.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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