Certificate in UK Customer Relationship Management (CRM)
-- ViewingNowThe Certificate in UK Customer Relationship Management (CRM) is a comprehensive course that equips learners with essential skills for career advancement in CRM. This course emphasizes the importance of understanding and implementing effective CRM strategies to drive business growth and improve customer satisfaction.
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• Introduction to Customer Relationship Management (CRM)
• CRM Strategy and Planning &br>
• CRM Software and Technology &br>
• Customer Data Management and Analytics &br>
• Multi-Channel CRM &br>
• Social CRM &br>
• CRM for Sales and Marketing &br>
• CRM for Customer Service and Support &br>
• CRM Implementation and Evaluation &br>
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