Masterclass Certificate Social Media Crisis Playbook
-- ViewingNowMaster the art of managing social media crises with the Certificate Social Media Crisis Playbook course. This masterclass equips learners with essential skills to navigate and mitigate potential PR disasters in today's fast-paced digital world.
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โข Unit 1: Introduction to Social Media Crisis Playbook
โข Unit 2: Understanding Social Media Crisis and Its Impact
โข Unit 3: Developing a Social Media Crisis Strategy
โข Unit 4: Identifying and Monitoring Social Media Crisis
โข Unit 5: Creating a Social Media Crisis Response Team
โข Unit 6: Social Media Crisis Communication Plan
โข Unit 7: Social Media Listening and Sentiment Analysis
โข Unit 8: Social Media Policy and Training
โข Unit 9: Post-Crisis Evaluation and Improvement
โข Unit 10: Case Studies of Successful Social Media Crisis Management
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