Professional Certificate in Public Speaking for Customer Service
-- ViewingNowThe Professional Certificate in Public Speaking for Customer Service is a vital course designed to enhance communication skills in a customer service setting. With the increasing demand for effective communication in various industries, this certificate course is essential for career advancement.
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GBP £ 140
GBP £ 202
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โข Understanding Customer Service Fundamentals
โข Importance of Public Speaking in Customer Service
โข Effective Communication Skills
โข Body Language and Tone of Voice
โข Preparing and Structuring a Customer Service Speech
โข Handling Difficult Customers through Public Speaking
โข Overcoming Stage Fright and Anxiety
โข Using Visual Aids and Technology in Public Speaking
โข Practicing and Improving Public Speaking Skills
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