Executive Development Programme Storytelling: Crisis Communication
-- ViewingNowThe Executive Development Programme in Storytelling: Crisis Communication is a certificate course designed to empower professionals with the essential skills to navigate through challenging situations. In today's rapidly changing business environment, effective crisis communication is crucial for maintaining reputation, building trust, and ensuring business continuity.
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⢠Crisis Communication Planning:
⢠Identifying Stakeholders in a Crisis:
⢠Crafting the Message: Tone and Authenticity
⢠Channels of Communication During a Crisis
⢠Media Relations in Crisis Communication
⢠Social Media: Risks and Opportunities
⢠Training and Simulation Exercises
⢠Evaluating Crisis Communication: Metrics and Feedback
⢠Reputation Management and Recovery
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